Privacy Policy

1. Information we collect

We may collect information that you choose to share with us, such as your name, email address, company, account details and the contents of your message.

When you use the mobile app, we may collect basic device and app information, such as your device model, operating system version, app version, IP address, language and crash or diagnostic information. We may also collect information about how you use the app, such as screens viewed and features used.

The app may request access to device permissions when a feature needs them. We use information from a permission, such as camera, location, files or notifications, only for the related feature and only after you grant access. The permissions used depend on the app features available to you.

When you visit the website, we may receive basic technical information, such as your browser, device type, approximate location and pages visited.

2. How we use information

We use information to:

• provide, operate, maintain and improve the website and mobile app
• create and manage accounts where the app supports accounts
• respond to enquiries and requests
• understand app usage, fix errors and improve reliability
• protect our systems and prevent misuse
• meet legal and regulatory requirements

3. Mobile app permissions and app stores

The mobile app is distributed through app stores, such as Google Play and the Apple App Store. These companies may collect information under their own terms and privacy policies when you download, update, or use their services. We do not control their practices.

You can review or change app permissions in your device settings. Turning off a permission may prevent the related app feature from working.

4. Sharing information

We do not sell your personal information. We may share information with trusted service providers that help us host the website, operate the app, manage communications, understand usage, or diagnose errors. These providers may use the information only for the services they provide to us.

We may also share information when required by law, to protect our rights, or to protect the safety of our users and systems.

5. Cookies and similar technologies

This website may use essential cookies or similar technologies to make the site work and understand basic website usage. You can control cookies through your browser settings. Some site features may not work correctly if you block them.

The mobile app may use similar technologies for login, preferences, app performance, or security.

6. Data security and retention

We use reasonable safeguards to protect information. No online service can be completely secure, so we cannot promise absolute security.

We keep information only for as long as it is needed for the purposes described in this policy, unless a longer period is required by law.

7. Your choices and data deletion

You may contact us to ask about the personal information we hold about you, request a correction, or ask us to delete it where applicable. If the app supports an account, you may also request account and associated data deletion by emailing us at [email protected]. We may need to verify your request before acting on it.

You can stop using the app or uninstall it at any time. Uninstalling the app may not delete information already stored on our systems.

8. Third-party services and links

The website or app may link to or use third-party services. Their privacy practices are separate from ours. Please review their policies before sharing information with them.

9. Children

Our website and app are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and change the effective date above.

11. Contact us

If you have a question about this policy or how we handle information, email us at [email protected].